Presentations (20-Minute Manager Series) by Harvard Business Review

Author:Harvard Business Review
Language: eng
Format: epub
Publisher: Harvard Business Review Press
Published: 2014-06-23T04:00:00+00:00

Being flexible

Even the most well-planned, meticulously rehearsed presentation is a dynamic event. Rarely does everything go by the book. Technical difficulties may arise, circumstances affecting your content may change right before you speak, and audience reactions may take an unexpected turn. You can anticipate some wrinkles, as discussed in “Know Your Audience” earlier in this book. But you must be willing to embrace unforeseen developments and to remain flexible in the face of them.

A presenter who refuses to deviate from his or her plan risks being perceived as having a tin ear, a thick skull, or, worst of all, a flawed message. Treat unexpected developments as opportunities, not threats. Don’t allow them to derail you from your core message, but don’t just barrel ahead without addressing them, either.

This is especially important when an audience member throws you a curveball question or comment (see the next chapter, “Manage the Response”). If someone asks for more evidence on a peripheral point, for instance, view that as a chance to make an even stronger case. If you have more data in your pocket, share what you’ve got or offer to do extra research after the presentation.

When technical or logistical problems arise, brush them off with good humor. A joke in the face of a glitch is a testament to your confidence and level of preparation, and it shows that your message is more important than the medium.

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